Privacy Policy

ILLA ILLA respects the privacy of our customers, which is extremely important to us. We take your online safety seriously. To better serve you and allow you to understand how your information is used on our site, please read our privacy policy below.

1. The Information We Collect

We believe it’s important for you to know what types of information we collect when you use our site. The information includes your Email, Name, Company Name, Street Address, Post Code, City, Country, Telephone Number, Password etc. We collect this information in several different ways; to begin with, we use cookies that are needed to compile and aggregate non-personally identifiable information about the visitors to our web site. Personally identifiable information consists of information that is unique to you, such as credit card number and bank account numbers. The information is unique to you.

2. The Use of Information

  • Easier access for users, by not having to enter information more than once
  • Quicker location of information, products, and services
  • Greater content relevant creation for users
  • Alerts of new information, products, and services that we offer

    Registration and Ordering:

During registration, you will be prompted to provide us your name, shipping and billing address, phone number, email address, and credit card number. In addition, we may also ask you for your country for compliance with applicable laws and regulations. These types of personal information are used for: billing purposes, order fulfillment, orders and site communication, and for internal marketing purposes. If a problem is encountered when processing your order, the personal information provided will be used to contact you.

    Email Addresses:

The emails registered serve the purposes as followed: placing an order, receiving promotional notices and rewards, new product/collection launches, email newsletters. The participation is completely voluntary and users may choose to participate and disclose information.

3. Privacy Security

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.

What kind of email do you send to the customer?

As specified above, we send email content to our customers that may include following:
  • Transaction/Order Confirmation email
  • Shipping notification
  • Product activity
  • Promotional events